AssignAnalystToIncidentOOO
This Script is part of the Shift Management Pack.#
Supported versions
Available on Cortex XSOAR (versions 5.5.0 and later).
Assigns analysts who are not out of the office to the shift handover incident. Use the ManageOOOusers automation to add or remove analysts from the out-of-office list.
Permissions#
This automation runs using the default Limited User role, unless you explicitly change the permissions. For more information, see the section about permissions here: For Cortex XSOAR 6, see the https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.x/Cortex-XSOAR-Playbook-Design-Guide/Automations for Cortex XSOAR 8 Cloud, see the https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8/Cortex-XSOAR-Cloud-Documentation/Create-a-script for Cortex XSOAR 8 On-prem, see the https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8.7/Cortex-XSOAR-On-prem-Documentation/Create-a-script.
Script Data#
| Name | Description |
|---|---|
| Script Type | python3 |
| Tags | Shift Management, ooo |
| Cortex XSOAR Version | 5.5.0 |
Used In#
This script is used in the following playbooks and scripts. Shift handover
Inputs#
| Argument Name | Description |
|---|---|
| roles | The list of roles from which to assign analysts to the shift handover incident. Can be an array or a comma-separated list. Leave empty to assign all analysts. |
| oncall | Whether to randomly assign analysts who are on call for the shift handover. Possible values: "true" and "false". Requires Cortex XSOAR v5.5 or later. |
| listname | The name of the out-of-office list. Default is "OOO List". |
| assignAll | Whether to assign all on-call analysts to the shift handover incident. Set to "true" to assign all on-call analysts. |
Outputs#
There are no outputs for this script.