Skip to main content

AssignToNextShift

This Script is part of the Shift Management - Assign to Next Shift Pack.#

Supported versions

Available on Cortex XSOAR (versions 6.0.0 and later) and Cortex XSIAM.

Randomly assigns the incidents to users on call (requires shift management) and users on call. See for more information:
Cortex XSOAR 6.13
Cortex XSOAR 8 Cloud Cortex XSOAR 8.7 On-prem

Incident Ids should be passed in as a comma separated list.

Permissions#


This automation runs using the default Limited User role, unless you explicitly change the permissions. For more information, see the section about permissions here: For Cortex XSOAR 6, see the https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.x/Cortex-XSOAR-Playbook-Design-Guide/Automations for Cortex XSOAR 8 Cloud, see the https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8/Cortex-XSOAR-Cloud-Documentation/Create-a-script for Cortex XSOAR 8 On-prem, see the https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8.7/Cortex-XSOAR-On-prem-Documentation/Create-a-script.

Script Data#


NameDescription
Script Typepython3
Tags
Cortex XSOAR Version6.0.0

Inputs#


Argument NameDescription
incident_idThe Incident IDs to reassign, can be a comma separated list (e.g. 1,2,3,4)

Outputs#


There are no outputs for this script.