TimersOnOwnerChange
This Script is part of the CaseManagement-Generic Pack.#
Supported versions
Available on Cortex XSOAR.
Stops the "Time To Assignment" timer once an owner is assigned to the Incident Starts the "Remediation SLA' timer once an owner is assigned to the Incident
Script Data#
| Name | Description |
|---|---|
| Script Type | python3 |
| Tags | field-change-triggered |
| Cortex XSOAR Version | 5.0.0 |
Inputs#
| Argument Name | Description |
|---|---|
| old | The old value of the changed field |
| new | The new value of the changed field |
Outputs#
There are no outputs for this script.