ServiceNowQueryIncident
This Script is part of the ServiceNow Pack.#
Supported versions
Available on Cortex XSOAR, Cortex XSIAM, and Cortex XPANSE.
Wraps the generic query-table command in ServiceNow. Fields can be added to use as inputs and outputs from the record as script arguments or in the code and work with the records.
Script Data#
| Name | Description |
|---|---|
| Script Type | python |
| Tags | servicenow |
Dependencies#
This script uses the following commands and scripts.
- servicenow-query-table
Inputs#
| Argument Name | Description |
|---|---|
| id | The system ID of the incident. |
| number | Th number of the incident. |
| assignee | The assignee name of the incident. For example, "John Smith". |
Outputs#
| Path | Description | Type |
|---|---|---|
| ServiceNow.Incident.ID | THe ID of the incident. | string |
| ServiceNow.Incident.Description | The description of the incident. | string |
| ServiceNow.Incident.Number | The number of the incident. | number |
| ServiceNow.Incident.Caller | The caller of the incident. | string |